Technical Writer & Communications Consultant
Senior communications professional with 20+ years helping financial services companies, nonprofits, and technology firms translate complexity into content that works.
Get in touchAbout
I help organizations turn operational complexity into clear, audience-appropriate content — from regulatory compliance documentation to award-winning editorial writing.
With a background spanning financial services (Wells Fargo, Lafayette Federal Credit Union), nonprofit communications, technology writing, and performing arts marketing, I bring both strategic vision and hands-on execution to every engagement.
I'm fluent in AI tools — Claude, ChatGPT, Copilot, Gemini — and I help organizations not just use them, but document, govern, and communicate around them.
What I do
01
Fractional Communications Director
Senior communications leadership on a part-time basis. Strategy, writing, team management, and brand voice — without the full-time overhead.
02
Compliance & Regulatory Documentation
Audit-ready policies, procedures, job aids, and documentation frameworks for credit unions, community banks, and fintech companies.
03
AI Documentation & Adoption Consulting
Usage policies, training guides, and workflow documentation for organizations rolling out Copilot, ChatGPT, or Claude enterprise-wide.
04
Thought Leadership & Content Strategy
White papers, blog series, newsletters, and editorial strategy for consulting firms, associations, and professional services companies.
05
Documentation Audit & Library Cleanup
Assess, reorganize, and rewrite your documentation library. Deliverable: a clean, versioned repository with a governance guide.
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Not sure what you need?
Every engagement starts with a conversation. Tell me what your organization is dealing with and I'll tell you honestly whether I can help.
Get in touch →Background
Senior Technical Writer
Organization-wide documentation authority. Established standards, style guidelines, and SharePoint governance. Produced compliance procedures, job aids, annual reports, press releases, and executive speeches.
Project Manager / Business Process Analyst
14 years across Treasury Management, Real Estate Records, and Client Services. Managed internal innovation program, conceptualized a multi-million-dollar Customer Information System, and developed communications strategy for 47-product portal integration.
Interim Communications Director
Managed editorial operations for award-winning nonprofit executive search firm. Submitted winning proposals for Howard University and ACLU of Texas.
Interim Director of Communications
Developed and managed all external and internal communications for a national trade association — website, marketing materials, newsletters, and member communications.
Writer / Designer / Curator
Founded and produced a nationally recognized performing arts blog. SF Weekly Best Arts & Entertainment Blog (2016). SF Bay Guardian Best Arts/Music Website (2014). 1,000+ published pieces. Credentialed by 100+ organizations.
Get in touch
Whether you need documentation leadership, communications strategy, or help navigating AI adoption — I'd love to hear what you're working on.
Send me a note